Posts Tagged ‘Chee Ng’

Interview with Chee Ng and Vivienne O’Shannessy, Cengage

We asked Cengage Content Manager, Chee Ng, and author Vivienne O’Shannessy, about The Road to Hospitality, 4e, winner of the 2017 EPAA for TAFE & Vocational Education: Student Resource. Here’s what they had to say:

Tell us about one thing that makes the quality of The Road to Hospitality so great?

Currency in training and learning contexts is king in the fast-paced, often volatile and frequently uncertain world of hospitality. Learners and trainers need to be confident that what they learn today is still valid and relevant tomorrow. The Road to Hospitality contextualises latest scenarios and case studies from the industry to provide learners with rich and practical learning experience.

How does this resource improve education outcomes for students?

Chee Ng, Content Manager, Cengage

Job outcomes is frequently cited as a core focus of vocational education. The content focuses on core knowledge and essential skills to help learners acquire relevant employability skills throughout their course. Learning skills, adaptability, problem solving, self-management, communication and technical competencies are some examples of employability skills covered in the text, to make learning more authentic and practical for learners.

Tell us about the additional teaching and learning resources that support this title.

Trainers and assessors are typically time-poor; therefore, any additional support they can derive from resources that accompany the text such as PPT, extension activities, quizzes, mapping grids, and solutions manuals, help them focus their time and energy on delivering great learning experiences for the learner. Trainers can utilise the complimentary SearchMe! Hospitality online database in research activities or as assessments to enrich and extend students’ knowledge base.

How does this resource approach the course material in a different way to others in the market?

This text has been a mainstay for learners and trainers alike. Throughout its long life, the Road to Hospitality has always focused on learning outcomes for real occupational outcomes. It provides foundational skills on which to build a lifelong career in the hospitality industry. Each chapter addresses one unit of competency, mapped to the latest SIT Training Package whilst providing adequate volume of learning and amount of assessment for hospitality courses.

We hope to see you all at the industry event of the year, held at The Pavilion, Arts Centre Melbourne on Thursday, 20 September 2018.